Applied Business Technology (ABT)

The ABT Office Administration Employment Training Program prepares students for work placements and employment through courses in communications, computer applications and administrative procedures.  Students become proficient at creating business documents using MS Word, Excel and Outlook; gain confidence in public speaking through delivering PowerPoint presentations; learn basic bookkeeping and QuickBooks; develop interpersonal relations skills and the essential skills to become adept at managing the roles and responsibilities of the office professional. They will compose and format business documents; organize information, tasks, files and meetings; and learn to become the office go to person for information, organization and planning.  Students will also gain skills in networking, interviewing and working with employers in a four-week practicum.

The ABT graduation success rate is extremely high due to the supportive and community-like environment, smaller class sizes, and individual tutoring.   The majority of graduates are successful in gaining and keeping employment as administrative assistants in government, private and Aboriginal organizations.

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Entrance Requirements

Grade 12 completion; C or higher English 12 and Math 11; minimum 20 wpm typing on a 5 minute test; CAAT demonstrating grade 12 or higher in Reading Comprehension and Language and grade 11 in Math; Writing Assessment Test; Mature applicant requirements include one year related work experience.


Six month certificate program

  • ABT 111     Business Documents and Keyboarding
  • ABT 121     Word Processing
  • ABT 133     Computer Applications
  • ABT 135     Spreadsheets and Math
  • ABT 145     Business Communications  
  • ABT 150     Interpersonal Relations  
  • ABT 155     Administrative Procedures  
  • ABT 160     Accounting and Business Math 
  • ABT 180     Job Search Techniques   
  • ABT 185     Office Practicum

Program Cost

Tuition, books and supplies are provided free of charge.

Course Descriptions

ABT 111
Business Documents and Accuracy

This course reinforces basic typing skills through beginning with the basic keyboard drills to revising and formatting documents, and interpreting proofreader's marks. Daily exercises for accuracy and timings for speed are provided to assist students to develop their skills to a required speed of 40 WPM. Emphasis will be placed on producing accurate and correctly formatted documents, business letters, memos, envelopes and minutes.


20 net WPM typing speed on 5 minute timing
ABT 121
Word Processing
This course introduces students to the basics of character and paragraph formatting in Microsoft Word, and advances to the creating of newsletters, forms, flyers, tables, business cards and more.  Practice in all standard business documents ensures the ability to produce error free and correctly formatted letters, memos templates and reports.  Students will master Word efficiency tools such as shortcuts, macros, auto text, auto correct, thesaurus, templates, search and replace, and mail merge.
ABT 133
Computer Applications
Students will develop in-depth knowledge of Outlook, PowerPoint and Windows.  In Outlook, students will learn to orgainze email messages; schedule meetings and appointment; maintain contact information and distibutions lists; handle tasks and import and export information between Excel and Outlook.   They will prepare effective PowerPoint presentations and use computer graphics in posters and marketing materials.  In Windows 7 and 8, students will set-up and maintain an electronic filing system, change computer settings and learn computer maintenance techniques.
ABT 135
Spreadsheets and Business Math
The course begins by reviewing whole numbers, decimals, fractions, and percent calculations and their application in payroll, interest, trade and cash discounts, markup and markdown, and interest calculations.
Students learn to design professional-looking spreadsheets and charts.  They will use advanced formulas, functions, data filtering, 3D linking and pivot tables to produce a variety of worksheets such as budgets, financial statements, payroll, amortization schedules, and invoices.


ABT 145
Business English and Communications

In this course, daily practice in free writing and composition is combined with exercises in grammar in order to develop clear and concise written and oral messages. This will be necessary for achieving success in the workplace. Emphasis will be placed on proofreading and editing for clarity, sentence structure, effective language, unified paragraphs, and correct business formatting.

ABT 150
Interpersonal Relations

This course focuses on understanding and developing interpersonal communication skills from a holistic perspective. It is designed to broaden students’ repertoire of effective communication behaviours and strengthen their skill at performing them.

ABT 155
Administrative Procedures

This course addresses the role and responsibilities of the Administrative Assistant, and helps students to develop their organizational and professional skills. Projects include setting up and managing filing, mailing and purchasing systems; handling meetings; managing switchboard reception and business equipment; and using the Internet for ordering, making traveling arrangements, and planning conferences.

ABT 160
Accounting and Business Math

The Accounting course provides a theoretical overview of accounting concepts and terminology and ample opportunity for the student to master the practices of recording transactions using the double entry accounting system, posting to the Ledger, and preparing Trial Balances, Balance Sheets and Income Statements.  Using the Simply Accounting software package, students will follow the procedures used in a purchasing system to prepare quotes, purchase orders, invoices and cheques.

ABT 180
Job Search Techniques

The focus of this course is to develop job search strategies for finding suitable practicum placements and for finding and keeping employment. It will help you plan your professional deportment for practicum, and develop the professional attitude needed to keep employment. Areas to be covered in the course include self-assessments, goal setting, planning, organizing, career/job research, ethics and confidentiality issues, resume and cover letter production, application forms, and the interview process.

ABT 185
ABT Office Practicum

Practicum placements provide students with a hands-on experience of being a part of an office team and apply their acquired skills to the role and responsibilities of an administrative employee. It is expected that the student will have a work space and keep regular business office hours.  This practical experience in administrative and technical support gives students networking opportunities and referrals for potential employment.


Successful completion of all courses.


Applied Business Technology Certificate
Microsoft Office Specialist Certificates in Word, Excel and Outlook

Start Dates

  • Next intake: November 2014
  • Next expected intake: March 2015


Typing speed of 20 WPM on a 5 minute timing

Faculty Qualifications

Sandy Moore, Teaching Certificate, BA of Psychology - ABT Program Coordinator

Wallace Murray ,B.A. Advanced Political Science, Post-Baccalaureate Diploma in Teaching - Business Program Instructor

Ben McBeath, CMA designation - Business Program Instructor


Employment Prep

In addition to resume and cover letter preparation and mock interview practice, students gain first hand employment experiences through guest speakers, field trips, job shadowing, and volunteer and practicum work experiences.


ABT students are currently employed at Citizen and Immigration, Aboriginal Affairs and Northern Development (INAC), BC Hydro, Vancouver Aboriginal Child and Family Services, Telus, Klahowya, Health Canada, Revenue Canada, RCMP, Métis Provincial Council, ACCESS, UBC, NEC, Caring for FN Children, and FN Band offices.

There are excellent opportunities for Customer Service Representatives at Banks, Credit Unions and Call Centres


First Nations Technology Council, Project Raven is providing Microsoft Certification training in Word, Excel and Outlook